March 25, 2019
By Ijendu Iheaka
A & G Life Insurance Plc on Monday promised to start the payment of investment claims, which matured since 2017, to its clients in Aba, the commercial nerve centre of Abia, from the first week of April.
The Director of Operations of the company, Mrs Folashade Olafisoye, said this in an interview with our reporter at the Aba office of the company.
Olafisoye blamed the delay in the payment of the claims on some impediment arising from the challenges between the company and the insurance regulatory body.
She said, “From the first week of April 2019, the Aba clients of the company will begin to receive their policy proceeds without any further delay.”
She also said that the company was still settling the huge liabilities and financial challenges inherited by the company after acquiring BAICO Insurance in 2009.
She said that the “mix-up”, resulting in the delayed payment of some clients, including Aba clients, had been uncovered and being fixed to enable payment to begin.
A client of the company, Professor Harold Nwosu, had reported his disappointment over the delay in the payment of his children’s educational insurance policy that was due in 2017.
Nwosu said the company did nothing to clear his doubts or assure him that it would still pay him the insurance proceeds even two years after.
He demanded the payment of his first daughter’s policy proceeds and refund of his investment in other two policies for his younger children.
He said he abandoned two policies he took for his younger children, which came after his first daughter’s policy because the company could not pay for the one that was due earlier.
Meanwhile, it was learnt that no fewer than 30 other policy holders in Aba were being owed since 2017.
The company, which offers life and non-life insurance policies, was still collecting premiums for fresh policies.
It is the official insurer for Abia State Auto-Reg Vehicle Insurance policy.